Creative Writing A Short Story - 1204 Words

1 Year later. â€Å"WHAT?!† Alicia shouts. â€Å"Mamade, your card has been declined?† A middle age women politely says to Alicia. â€Å"That’s not possible! I demand that you check again!† Alicia barks at her. The middle age woman gives her forced smile and slides the black card again. â€Å"Sorry Mam. It seems the account has been close.† Alicia could not believe what she was hearing. She has been using the card for about a year and it was fine. Nervous, she quickly takes out the other cards and orders the lady to try them. After confirming that all of the cards have been closed, the lady frowns at her and looks at her suspiciously. Alicia saw the lady’s expression and quickly grabs the remaining card from her hand and rushes out of the high end store.†¦show more content†¦When the two men grabbed Alicia, Ayanna backed herself into a corner and started weeping in fear. After a few more minutes of waiting, a handsome, tall, fit blond man and a beautiful slender red headed man walked to the tiny house. The smaller red haired man scowls at the sight of the broken down home in disgust. Whereas the other man just emotionlessly made his way up to Alicia and sat in the chair opposite from her. ------------------------------------------------ Both Alicia and Ayanna was blown away by the blond man’s gorgeous face, but at the same time they did not dare move an inch because of the man’s threatening presence. -------------------------------------------------------------------- The handsome man looks directly at Alicia and calmly and emotionlessly says, â€Å"Ms. Vielon, I believed you have something that belongs to me. Don’t You?† Even though the man spoke with no emotion on his face, Alicia could feel the icy threat behind his tone and trembles in fear. â€Å"--sigh-- It seems you did not hear me. Tristen, give me your knife.† Aden causally orders. Aden’s comment jilted Alicia from her trance and she quickly whimpers out, â€Å"s...s..sir...Pl...ease don’t harm me! I...I..ha..ve...no.idea what you’re talking about.† As Aden opens the sharp pocket knife, he smirks at her and says, â€Å"Ms. Vielon, do you know what I do to people who steal from me?† With her frighten eyes focused on the sharp knife, Alicia quickly shakes her head and stutters out,Show MoreRelatedCreative Writing : A Short Story1020 Words   |  5 PagesThe girls sat seperated in two stark, cold rooms. Each of the girls was sat at a table with a clear plastic cup of water sitting at arm’s length from them, both cups untouched. How could they drink when their best friend was no where to be seen? They had been having an innocent night of fun at Mercedes’ house three weeks ago, the first of many planned for the spring break, watching movies on Netflix and eating a pizza they ordered. The night was full of rambling about how classes were, drama floatingRead MoreShort Story : Creative Writing1550 Words   |  7 PagesIn the woods when the sun was just starting to set, there was a van driving on a long-abandoned road, behind the wheel of said van was a tired looking girl who seemed to be about 19. She took a sip of the long cold coffee, and turned to th e turquoise haired girl sitting next to her. Hey uhhhh Cas, Cassie? Where are we? Noting the headphones, she stopped the car and turned around to inquire of the two boys in the back, Kenny, Timmy, do either of you have an idea where we are? It seems like weveRead MoreCreative Writing : A Short Story1281 Words   |  6 PagesSMACK! I was on my back, peering up at Josh as he laid on top me. â€Å"Gotc....† He begins to say but stopped. The look of victory slowly vanished from his face at the realization of how little space was between us. I could feel his heart hammering in his chest or maybe it was mine. Because, Josh was now searching my eyes as if he was looking for an answer to a question. His lips were only inches from mine and I could feel the heat coming off of them. Everything inside of me screamed to move awayRead MoreShort Story : Creative Writing865 Words   |  4 Pages Brrring! Brrring! Brrring! Brrring! â€Å"What is someone doing calling at 2am† whispers Dave groggily as he wipes his eyes and p icks up the phone. Yawning, somehow he manages to make something comprehendible come out of his mouth, â€Å"Hello? This is Dave speaking.† â€Å"Dave! This is Joe†¦ your old roommate from college. How are you doing?† â€Å"I am doing fine.† says Dave thinking and thinking about who Joe is when suddenly he remembers. At that moment he groans but manages to put out a polite response,Read MoreCreative Writing : A Short Story1037 Words   |  5 PagesThere she goes again. Mother can’t ever mind her own business, Seriously will it kill her to just leave her thoughts to herself. Little Mike came up tugging at her sleeve, his soft little fingers grasping at the cloth, a pull then another. â€Å"Yes sweetheart.† Mike looked at her, his finger pointed forwards, just at the edge of my vision. â€Å"It’s our turn now mommy.† She looked up; Mike quickly ran forward. â€Å"Woah slow down buddy, you can’t walk away by yourself.† Mike came to a sudden stop;he turned toRead MoreCreative Writing : A Short Story1102 Words   |  5 PagesWhen their parents entered their room, Charlie watched as Maggie walked to the window and kept her back to them. They could al l tell she was upset about something. Looking at Elliot, she pushed herself up further in the bed, as Callum grabbed Ian and took a seat on the chair next to her. Ben clasped his hands in front of him as he took a deep breath. â€Å"Ive been asked to stay here in order to help Rachel on her work supplying the Republic with power. I plan on asking Miles to let all of you andRead MoreCreative Writing : A Short Story1148 Words   |  5 Pagesbench nearby. And that’s what she was doing now. She sighed and stood up to go home. The next day she went to school and her best friend Sarina asked, â€Å"What’s wrong?† She then told her the whole story as she didn’t know what happened yesterday because she was absent. Hearing the story she said, â€Å" It’s a good thing that I upgraded my remote few days ago. You should go to the remote shop today after school.† Then they both went to class. When Maya entered her first class she saw Tasha andRead MoreCreative Writing : A Short Story1583 Words   |  7 Pagesforbid, if you don’t find it within two seconds, then youre most definitely an incompetent driver. Almost needless to say, Jason didn’t follow in the outlier’s footsteps, and he aced the questionnaire. Though he did take note that his examiner was creative with her questions. She was probably was deeply saddened that there wasn’t a convoluted touch screen to inquire about, Jason thought to himself. Finally all the formalities were complete, consequently, he took a second to get himself mentally, andRead MoreCreative Writing : A Short Story1440 Words   |  6 PagesPayday arrived for both me and Patsy, giving us the opportunity to attend the luxurious cinema and a wider variety of movies. As we stand before the array of movie posters, deciding between an action or comedy, somehow, how conversation shifts over to John. â€Å"He was so excited about the other night,† says Patsy. I abandon the posters and give her a questioning look. â€Å"About what?† â€Å"Well, first of all spending the evening with you, and then because you hugged him the way you did.† She taps her fingerRead MoreCreative Writing : A Short Story1615 Words   |  7 Pagestown to barter, we’ll ask around.† Shocked that her husband knows about Miles tattoo on her arm, Rachel clings to him in the silence, her mind racing at the possible implications. XXX Rachel sits stunned at the table, listening to Ben relay the story that he’s heard over and over in the village nearest to the house they’ve decided to ride out the winter in. â€Å"Soul Marks? How is that possible? These are just replicas of tattoos,† she replies with a disbelieving shake of her head. Ben shrugged

The Effects Of Public Debt On Economic Growth - 1638 Words

Data released by the Bank of Ghana (BOG) recently showed that Ghana’s debt stock rose to GH ¢ 97.2billion (or US$25.6billion) in December 2015, equivalent to 72.9% of the year’s total economic output, measured by the Gross Domestic Product (GDP). Out of this, total external debt amounted to GH ¢57.8billion (43.4% of GDP) and domestic debt was GH ¢39.4billion (25.2% of GDP). That means, in nominal terms, based on population projections by the Ghana Statistical Service; for every man, woman, and child living in Ghana owe about GH ¢3,512.81 in government debt compared to GH ¢872.99 as of 2011. As government run budget deficits, mainly leading to the rise in the debt level; servicing the debt comes with severe consequences. Most research has shown†¦show more content†¦A country burdened with an enormous debt means tax increases in the near-term to finance debt and its interest payments —consuming most of government revenues and crowding-out investment in priority areas such as education and health care. Such country is susceptible to external shocks such as global recession or financial crisis and most importantly, the country leaves an obligation that will pass along to the next generation. Conventionally, a good measure of the sustainability and accumulation of a country’s debt is to consider the debt level to the overall economic output of the country measured by the GDP (known as the Debt-to-GDP ratio). The graph below shows the historical debt-to-GDP ratio of some selected African countries in the Sub-Saharan region over the past 10 years. Source: http://data.imf.org/?sk=806ED027-520D-497F-9052-63EC199F5E63 Within the last 4 years, Ghana total debt stock rose to GHS97.2billion (72.9% of GDP) at the end of 2015, up from GH ¢24billion (42.2% of GDP) as at the end of 2011. This represents a very momentous increase within 4 years. Comparing the current Debt-GDP-ratio to other selected countries in Africa (as shown in the graph), within the past 3 years, Ghana has had the highest Debt-to-GDP ratio. A notable research published in the most prestigious economic journal, American Economic Review, using data spanning over 44 countries found that across both advanced countries and emerging

Quality Management and Customer Service Excellent Structure

Question: Discuss about theQuality Management and Customer Servicefor Excellent Structure. Answer: Introduction The word quality is coming trendy in the present generation which on the continues usage lost the actual meaning of it and now it has been found to be associated wrongly with the terms such as high grade quality, excellent structure and others which are not relevant. The quality of any product can be defined as the products ability of meeting the requirements that are stated. For instance if an application of the software is able to deliver the functions that are stated exactly as per the specification in the technical review then it is said to be of high level quality. The main point to be noted here is it is not bothered about the cultured functions (Walker Walker, 2012). The only thing that matters in terms of quality is the meeting of the essential procedures to known whether the functions are met or not. The three major processes that are involved in the quality management are as follows: Quality Control It is the process of checking and also the testing of the procedures that needs to be verified regarding the producer or service that is specific in its performance and also the operations that are being delivered appropriately according to the requirements of the specifications that are stated in terms of technical (Mok, Sparks, Kadampully, 2013). Therefore quality control in this case study can be said as the standard operating procedures that are set. Quality Assurance It can be defined as the quality control for the quality control. If assurance is required by the stakeholders with respect to the procedures of the quality controls and their validity then for the identification of the variance from the requirements stated then quality assurance comes into the picture (Buhalis Crotts, 2013). Hence it can be defines as the process through which the procedures of the quality control are actually tested to know the validity. However the quality assurance can be defined as the tool that has been designed for reviewing the activities of the quality control managing for making the surety (Chan Hsu, 2016). Eventually when planning for the activities of the quality management quality assurance has to be adopted and also in the case when the procedures of the quality control are found not to be appropriate and therefore needs the improvement. Quality Planning The activities involved in the quality management are planned which are need to take part in the desired project or in the operation that is going on. The quality of the service that is provided to the customers is expected to be in a consistent manner by the customers. The response should be in a similar way with a kind of familiar look and also the feel in however way they make a contact and also whenever they might contact the company (Testa Sipe, 2012). For meeting the needs of the customer it can only be achieved by providing the customers service of good quality. The products should be designed properly and the processes involved should also be well designed so that the needs of the customers can be met often. Though the quality management is good in the company and not providing the quality customer service then it is not appreciated both of them should be simultaneously maintained for a good reputation for the business (Jesus et al, 2014). Findings From the research findings it has been found that the introduction of the quality management and its implementation along with the quality customers service results in the world class business which can be noted form the topics discussions of the articles including the quality management introduction and its implementation along with concepts involved in it and the principles that are followed and the customers service role in the quality management studies has also revealed the importance of the criteria for the research carried on (Okumus, 2013). Quality Management Introduction and its Implementation The approach for the management in the 1950s has been originated as the total quality management which has been progressively increasing and became more popular in the year 1980s. The description for the quality can be given as the attitude, culture and the entire organization of a particular company which tries hard for providing the customers with the services and the products that are to the satisfactory needs of the customers. For the culture to maintain quality is the requirement for all the aspects in the operations that are carried in the company and also the processes that are used for the first time and finding the defects and eradicating them along with waste from the desired operations (Sisson Adams, 2013). In this total quality management method for the improvement of the goods and services production the management and the employees work together with the involvement. It can be defined as the combination of both the quality and also the tools of management which aimed f or the business growth and in the loss reduction because of the practices that are of no use. The integration of all the function of the organization in focusing the meeting of the needs of the customers and the objectives of organization can be termed as the total quality management (Poutier Fyall, 2013). The view of quality management from the organization is in the form of process collection. Its main aim is on the improvement of the process by extracting knowledge from the experiences of the employees. The activities that lay foundation for the total quality management is as follows: Employees and senior management commitments Requirements of the customers are to be met The number of cycled required for development should be reduced Manufacturing should be on demand flow in time Planning should be according to the strategies and it should facilitated the systems improvement The principles that are involved in this quality management are: The commitment to the management by appropriate planning and by support is given to it by employees by their participation and reviewing the process and recognizing the requirements (Brown, Arendt Bosselman, 2014). Empowerment in the employee is bought by giving them enough training and suggestions when required by measuring the process improvements and the team excellence in the performance. The decisions are made based on the facts of the statistical analysis of the data for the quality improvement and the process control. Improvements is made continuously by focusing on the systematic measurements and the team excellence for managing the process in a cross functional manner and also the standards should be improved (Israeli, 2014). The concepts for continuous improvements can be made by following the three main mechanisms that are responsible for prevention: 1) occurrence of mistakes should be prevented 2) it is not possible to prevent them absolutely so it should be detected in the early stages and should stop form passing to the supply chain 3) production should be stopped and process should be corrected for preventing the defects (Pizam, 2013). Customer Service Role in Quality Management Quality management is the effort from the management on continuous basis with the commitment from the employees forms a specific company striving for quality improvement of their products and services. The quality of the business product has to more emphasize than the quantity on the top priority for them to compete with the market competition. The principle that is involved in the total quality management and on which it works is quite simple. The individuals responsibility is to deliver the products that are of good quality and should offer services to the customers which are the key factor that is associated with any type of organization. The ideas for the improvements are not only to be made by the management but also it is encouraged for the view of the customers, clients intact, employees etc. for making the systems foolproof along with the processes for delivering the products that are of quality which are meeting the needs of the customers and also exceeding the expectations of the users (Van der Wagen Goonetilleke, 2015). In the quality management the main that is played is by the customer. For the business to be successful in the market place it has to gain lot of customers for its products and the services offered. There might be various other parameters involved but the key one is the customer who decides the success for the organization and also the failure if any (Gopalakrishnan, Mehta Joshi, 2016). The marketers in the business have to focus mainly on the end users and their exact expectations form the organization. Regular monitoring of the feedback from the customers with careful attitude before taking any big strategically ideas for the business is recommended (Brotherton, 2013). Assurance is provided by the total quality management in understating the customers that are targeted well if decided to make changes in any of the systems and the processes for delivering the products of the superior quality for getting the satisfaction from the customers in a good way. To the fact it is said that introduction of total quality management by any organization is for increasing the base of the customers and their level of satisfaction. There is no existence of business without customers who are loyal (Moolman Wilkinson, 2015). Conclusion In this case study the quality management and the customer service role has been discussed and their importance along with the correlation of both criterias with each other. From the overall research studies it has been identified that without quality management there are no customers for the organization to maintain the business and even if the quality products or services are offered without proper customer service and response to the customers there is no existence of the business so both are directly proportional and should go hand in hand. Quality is considered to be the positive result from all the activities such as improvement on continuous basis, planning etc. which are taking place in the organization. It says that for the process of improvement all employees and managers have to participate. Organization requires both qualities in culture and also in systems. Recommendations Product quality is defined not only in terms of the packaging, reliability on the products, delivery on timely basis, durability and many more but in addition it requires experience of the customers from over all aspects in association with organization is required. If a customer is not satisfied then it will lead to business loss. In the industries meant for service, interaction of employees with customers is must with sensibility, care and professionally for making happy customers. Acquire feedback from the customers by designing some special forms for them to share their views about your products and services. It can either be favorable or unfavorable to the organization. The unfavorable comments are supposed to be ignored. Sine quality management is involved suggestions and ideas for the improvement of the systems and the process had to be planned while delivering the expectations of the customers. References Brotherton, B. (2013). Hospitality and hospitality.In Search of Hospitality. Brown, E. A., Arendt, S. W., Bosselman, R. H. (2014). Hospitality management graduates perceptions of career factor importance and career factor experience.International Journal of Hospitality Management,37, 58-67. Buhalis, D., Crotts, J. (2013).Global alliances in tourism and hospitality management. Routledge. Chan, E. S., Hsu, C. H. (2016). Environmental management research in hospitality.International Journal of Contemporary Hospitality Management,28(5). Gopalakrishnan, P., Mehta, A., Joshi, H. G. (2016). Students perception and expectation of hospitality educational curriculum: A case study of undergraduates of hospitality management at WGSHA manipal university.Indian jouranal of applied hospitality and tourism research,8, 3-19. Israeli, A. A. (2014). An inter-paradigmatic agenda for research, education and practice in hospitality management.International Journal of Hospitality Management,42, 188-191. Jesus, B. M., Contreiras, J. P., Jorge, F., Carrasco, P. (2014). Corporate Social Responsibility as a source of attracting talent: building an Iberian framework of analysis in the Tourism and Hospitality Management Sector.Europa Cidad: pessoas, empresas e instituies, 205. Moolman, H. J., Wilkinson, A. C. (2015). Do hospitality management curricula at public higher education institutions in South Africa comply with the standards suggested by a research-based competence framework?. Mok, C., Sparks, B., Kadampully, J. (2013).Service quality management in hospitality, tourism, and leisure. Routledge. Okumus, F. (2013). Facilitating knowledge management through information technology in hospitality organizations.Journal of Hospitality and Tourism Technology,4(1), 64-80. Pizam, A. (2013). On Publication of Journal of Tourism Economics, Policy and Hospitality Management.Journal of Tourism Economics, Policy and Hospitality Management,1(1), 2. Poutier, E., Fyall, A. (2013).Revenue management for hospitality and tourism. P. Legohrel (Ed.). Woodeaton: Goodfellow Publishers. Sisson, L. G., Adams, A. R. (2013). Essential hospitality management competencies: The importance of soft skills.Journal of Hospitality Tourism Education,25(3), 131-145. Testa, M. R., Sipe, L. (2012). Service-leadership competencies for hospitality and tourism management.International journal of hospitality management,31(3), 648-658. Van der Wagen, L., Goonetilleke, A. (2015).Hospitality Management, Strategy and Operations. Pearson Higher Education AU. Walker, J. R., Walker, J. T. (2012).Introduction to hospitality management. Pearson Higher Ed.